PERSON-CENTERED SERVICE DELIVERY LARC administers its programs and delivers its services based on each individual's needs and life wishes. Every attempt is made to break through the traditional "one-size-fits-all" method of programming to offer individualized lifestyle and service selection. The foundation for this approach is based on the fundamental belief in the self-worth of every person. As a person-centered agency, we strive to: Have a clear mission and purpose, and live our mission Listen to people Ensure a culture of caring Support pockets of innovation Recognize and reward best practices Train, support, and value direct support professionals Focus and build on interests, gifts, and capacities Provide education, experience, exposure to facilitate informed choices and valued social roles Open doors to community associations, groups, clubs, churches, recreational opportunities, businesses, and services Coordinate services around the individual rather than around the needs of the staff or program Recognize the abilities of ordinary citizens Deliver training and supports in natural settings and environments, and help people learn in the act of doing Focus on the relationship between environment and behavior and the use of antecedent controls rather than consequence-based behavioral programming Use collaborative, recurring planning and review when increased intervention or intrusion is required for preservation of health and safety, and limit any intervention to the least amount necessary Consider the individual's satisfaction with his or her activities, supports, and services as the most important quality assurance review